Refund Policy

Returns

We have a 30-day "Love it or return it" guarantee. If the Ronin X1 doesn't become your favorite wallet, you can return it within 30 days of receipt for a full refund, no questions asked.

To be eligible for a return, contact us at support@anomalis.com. Returns must be sent to: 1317 Boulder City Pkwy Ste B, Boulder City, NV, 89005, United States

If your return is accepted, we'll send you a return shipping label with instructions. Items sent without first requesting a return will not be accepted.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or incorrect, so we can resolve the issue.

Gift cards are not eligible for returns.

Exchanges

For fastest service, return your current item and place a new order once the return is accepted.

Refunds

We'll notify you after inspecting your return regarding refund approval. Approved refunds will be processed to your original payment method within 10 business days. Bank processing times may vary.

If you haven't received your refund after 15 business days of approval, contact Support@anomalis.com.